Optimal Hormones Clinic Privacy Policy

This Privacy Policy explains how Optimal Hormones Clinic collects, uses, and protects your information when you visit our website. We are committed to protecting your privacy and complying with all applicable data protection laws. This policy applies solely to information collected through our website and does not extend to any offline interactions.

1. Information We Collect

We collect two main categories of information:

• Technical Information: This includes information automatically collected when you interact with our website. This typically involves:
  • Browser information: The type of web browser you use, its version, and relevant settings.
  • Cookie data: We use cookies (small data files stored on your device) to enhance your user experience and track website usage. You can manage your cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain website functions.
  • IP address: Your internet protocol address, a unique identifier assigned to your device when you connect to the internet. We use IP addresses for security purposes and to analyze website traffic.
• Contact Information: We only collect contact information you voluntarily provide. This may include:
  • Name: Your first and last name.
  • Email address: Your email address.
  • Phone number: Your phone number.

Importantly, Optimal Hormones Clinic's website does not collect any health information. Our website serves purely informational purposes and does not facilitate any health-related consultations, diagnoses, or treatments. Any health-related information should be shared directly with your healthcare provider.

2. How We Use Your Information

We use the collected information for several purposes:

• Website improvement: We analyze technical data (browser information, cookie data, and IP addresses) to understand how users interact with our website. This information helps us improve website design, functionality, and overall user experience. The analysis is performed in an aggregated and anonymized manner, protecting your individual privacy.
• Communication: We use contact information you provide (name, email, and phone number) solely to respond to your inquiries, provide requested information, or engage in other necessary communications related to your interaction with our website. We will never contact you for unsolicited marketing or promotional purposes.
• Security: We use technical information, including your IP address, to help protect our website from security threats and unauthorized access.
• Legal compliance: We may use your information to comply with applicable laws and regulations, or in response to valid legal requests.

3. Sharing Your Information

We are committed to protecting the confidentiality of your information. We do not sell, rent, or trade your information to third parties for marketing or any other commercial purposes.

However, under specific circumstances, we may share your information with trusted third-party service providers who assist us with website operation and maintenance (such as website hosting and analytics providers). When we share data with third parties, we ensure they implement adequate data protection measures and process your information only for the specific purposes outlined in our agreements with them. These providers are legally bound to protect your data according to our instructions and data protection laws.

We may also disclose your information if required by law or legal process.